Customer Testimonials
Great service and great people! Completed in a timely manner even with being under-staffed.
Good service at Ginn over the years. Yolanda is great at keeping me advised on repairs.
Great Service! They made the process easy. Luke was very helpful. All the other staff members were very friendly.
Personnel were friendly and respectful. The only bad thing is I had to bring my truck back so they could readjust the alignment so that it would not pull to the right. It should have been checked before giving it back.
Great service! Always taken care of in a timely manner. That's why we are a repeat customer.
Great team, work completed on time and in budget. Best thing of all the truck was returned clean.
The people I dealt with there were very fantastic people. I am thankful purchased my vehicle from them.
very helpful good quality work. car was perfect when i picked it up they repaired the dent in the back. wheels had been cleaned. inside cleaned.
Great dealership close to home,easy to deal with and great service Mr Billy makes sure his customers are treated right I highly recommend me them to anyone needing a car or truck Thank You so much!
⭐⭐⭐⭐⭐ AN AMAZING EXPERIENCE AT GINN CHEVROLET IN COVINGTON, GA!
I cannot say enough good things about my experience with Ginn Chevrolet in Covington, GA! From start to finish, they went ABOVE AND BEYOND to make sure I was happy with my vehicle and my overall experience. They made sure I felt valued, listened to, and taken care of, and that means so much to me.
I want to give a BIG, BIG SHOUT-OUT to Deon, Shavon, and Mr. Billy Fortson! ❤️ These three deserve all the recognition for the way they treated me and made sure everything worked out. Their kindness, ... Read More DealerRater - Oct 21, 2026
The people were all pleasant and interested in helping me. The facility was well maintained and well staffed.
The guys did an awesome job with my oil change they were fast efficient and super curious
Best experience with a car dealership I've ever experienced. I went by after hours to compare a couple of vehicles on the lot. I was greeted by Andrea Watson, the Finance Director as she was leaving for the day. Extremely nice and provided a lot of information in just the 15 minutes we spoke. Went in the next day and purchased my last new vehicle. Makayla (sales person) was very sweet and knowledgeable with helping get everything set up (Iphone, OnStar, etc).
We had an excellent car buying experience at Ginn. Michaela is an amazing sales representative. She took the time to answer all of our questions and showed us the options in each vehicle we drove. She is friendly and goes above and beyond for her customer. Even so far as to drive to Atlanta to get the right vehicle for us. Andrea is the best finance director we've ever had. Being from out of state, there were a lot of extra forms. Andrea took the time to explain the process and made sure we understood every step. She worked ... Read More Google - Oct 7, 2026
Every Associate was helpful and courteous. Service was done in very timely fashion. Thanks
Been going to Ginn for several years now. I don’t have any real issue with the service on my wife’s Cadillac which needed some service. Yolanda is a great ambassador for them as a service writer and keeps me informed. My only issue with Ginn and most Chevy dealers is that once past a certain age they don’t provide service. So if someone has a vintage Chevrolet, service has to come from independent service providers and such is the case with me. Once past about 10 years, you’re on your own to find services.
Best Car dealer I have been too! Ask For Joey! Super helpful
The best dealership n employee so loving and welcoming 10/10 for sure highly recommend for sure
5-Star Experience at Ginn Chevrolet in Covington, GA!
I recently had an absolutely wonderful experience at Ginn Chevrolet in Covington, and I highly recommend John Balfour and Andrea Watson to anyone looking for a vehicle and, more importantly, a dealership experience built on trust and honesty.
I originally went to Ginn Chevrolet’s service department after spending money at several different shops trying to figure out why the ABS and Traction Control lights on my Chevy Malibu would not go off. After a diagnostic, I was unfortunately told that the GM part needed to repair my Malibu was no longer ... Read More Google - Oct 1, 2026
My experience was very good. JJ and Andrea in finance were top notch. Felt very welcomed from start to finish. The only thing that was concerning was there were swirl marks in the paint of my brand new Blazer. Lots of them!! That told me it went thru a Non touchless car wash before I receive it. I only hand wash my vehicles so I have to spend more money for some paint correction. I am very anal of my cars especially new ones.
Courteous, friendly and helpful staff. Drove in and explained what I needed and was escorted to parts department.
The oil change service was quick. However, this was my first time there and not familiar with their normal oil change service routine.
Usually when I go to other places for routine oil change services, they usually check the air filter, lights, signals, and tire pressure. But at this place, all they did was the oil change, collect payments, and gave me my receipt.
The only thing that I can say for sure, the oil change was quick and the technician was polite and professional. Lastly, they didn't show me the dip stick for me to confirm new oil ... Read More Google - Sep 30, 2026
I just got a 2025 Hyundai Tucson from Chevy Ginn and I was not sure if I was able to go through with it and or be able to get a car from a dealership but I walked in and spoke with sale’s man JJ he was amazing gave me more motivation and he didn’t give up until the deal was done he got me in a new car that was save to bring my daughter home from the hospital in n he pushed and pushed to make sure everything on his went through n worked out n he ... Read More Google - Sep 30, 2026
Very quick response! Appreciate the immediate support and friendly assistance. Very happy with my new truck!
The entire staff and service were excellent and I wouldn't hesitate to recommend to friends and/or family . Thanks for understanding my need.
They have a great product and exceptional customer service. Deon Gibbs always takes care of his customer.
Be aware: the female rep from Ginn Chevrolet called today my bank and stated that they have a power of attorney on my account (the phone number they've called from matched the business and I had an active loan with my bank for this dealer). Glad that the bank rep checked my account and immediately reached me. This shady dealer would do anything to access your financials. I would never recommend or trust this Ginn Motor Company dealer (I've cancelled my loan for this dealer, will find a better company I can trust).
Great service ! They checked everything and even gave me updates on things I may need to get checked!
They took me right in and had my truck repaired in a couple of days
Staff is both courteous and professional. Work was completed within a reasonable period of time.
They treat you like FAMILY! I recommend everyone who is looking for cat GINN is the place to go.
Had my car for a month. They fix the problem but before we can pick up it has the same problem????
JJ and team are helpful and efficent. Professional and caring. love Ginn Chevrolet. The team will work with youfor your needs.
Reese & the whole team at Ginn were very helpful & efficient. They were able to get my loan approved & pick a vehicle with no hassle or dragging out the process. Start to finish was quick, easy & explained thoroughly every step of the way!
Me and my wife was in a big bind and felt that we wouldn’t have a way to get help with our vehicle going out and still owing money on it. Andrea Watson however worked her magic and not only got us in a new ride but got us a great deal. This place is amazing and I recommend it to anyone looking for a new ride. Thank you so much Andrea and Ginn motors
I appreciate the people they Kept us informed on how the work was being done!!
As usual the service department was outstanding. they kept me updated with the repairs on the vehicle.
Such an amazing experience!
I have often had bad experiences when it comes to dealerships. But I have to say that this is the FIRST TIME that I have NOT had a bad experience with a dealership.
I had inquired about a SUV that would be within my budget and I was directed to J.J. Patterson, who was probably one of the most professional and courteous people that I have ever met. He sat me and my mother down, asked if we wanted any water or other refreshment and got straight to business. Throughout the entire process, J.J. ... Read More Google - Aug 29, 2026
The App that is used to check on your vehicles progress needs updating. As I was waiting for my Tahoe to have tires and alignment the app was always in inspection mode. It never moved to servicing or complete. If you want the customer to use this service please make sure it works.
Professional and caring. Will work with you for your needs. Family business. Friendly and considerate. Love Ginn Chevrolet
I could honestly say that GINN CHEVROLET is the best dealership I have ever been to. From the time you walk in the door they treat you like family and not just trying to sell a car. All I have to say is THANK YOU!!!!!!!!
Quick and simple oil change and tire rotation. They've started charging a 3% fee if you pay with a credit card. Debit cards and cash have no fees but you will need to get out of your vehicle to enter your PIN if using a debit card.
JJ got for me what I needed at a price I could afford, which all put me in a newer safer vehicle
I have bought 2 new trucks from Ginn and they have been good vehicles. 2006 and 2018.
We had a great experience from start to finish with the collision center/body shop. A bad day for a deer but a good day for us when our insurance company listed Ginn as a preferred provider. Our truck looks brand new. Michelle, Sean and Vickie (along with the rest of the team) were very helpful, dealt with the insurance company and kept us well informed throughout the process.
Thank you.!!! For great service... Its been 4 years of great service to my Chevy Trax.!!!
Very professional and courteous. Sales and service here is the only place I will go. I recommend them to all my friends and family.
I was there twice in two weeks at the service center. The service crew is wonderful. No one goes to a service center happy because your vehicle is broken, but Ashley and the other people we interacted with were kind and professional. I got timely communication on my truck so I knew in real time what was wrong, what needed to be done, and how much it would cost. No surprises! Very good experience at the service center
Great service & the hold staff the best they all welcome everyone coming end for service.
I had a good team working on my suv thank you for a great service
My experience at the Ginn Chevrolet dealership was amazing. Mr. Henderson my sales rep. Was very professional. He knows his vehicles and he made me very comfortable as a woman going into Ginn chevrolet dealership. I was very intimidated, but my sales representative Mr. Henderson & Mrs Andrea the finance director. Made my experience very relax, I felt I was part of the family. I will definitely recommend Ginn chevrole to all my friends and family. I came out with a track, 2026, car and to this day. I am very happy and satisfied.
We had a great car-buying experience from start to finish. The entire process was smooth, efficient, and stress-free. Our salesman, Reece, was incredibly friendly, knowledgeable, and took the time to answer all of our questions without making us feel pressured. Everyone we interacted with was kind, welcoming, and professional. We truly appreciated the excellent customer service and would highly recommend Ginn! Ask for Reece!!
A loyal customer for years, retired and trusted Ginn with servicing my vehicles. The service manager had been being friendly/understanding. The check engine light came on and being my only means of transportation, I was at the service department when it opened. It had already been serviced early this year replacing the gasket. I paid for a water pump that I don't know if I really needed, quoted that would owe $5124.16 to replace it and that might not be the problem. I had to ask her to check my extended warranty I had paid for. After checking it ... Read More DealerRater - Jul 23, 2026
Fantastic team. I have purchased multiple vehicles from Ginn and they never disappoint. They operate with honesty and integrity. I will continue going there.
In an out fast
Awesome service--- Did great work and no issues. Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here
Thank you for doing great work in a timely manner. I will use them again.
JJ, Michael and Andrea were awesome . They made the process less stressful and were very patient
Always open and honest. Will do everything to make it right if it isn’t already perfect
Bought a truck from them in 22 all was good paid the truck off in 3years and they cancel the gap insurance and refuse to refund the unuse portion of it they calim there is nothing to refund all the vehicles ive Bought in the the past year's ive always refunded the unuse portion of the gap because ive always paid my vehicles off early between them and the gap company they use ALLY say its GINN should refund me and GINN say its ALLY im sure i proceed with what i need to do if youre planning on paying ... Read More Google - Jul 5, 2026
Yolanda gets ⭐️⭐️⭐️⭐️⭐️. She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel that I was in good hands.
I have been in the market for a new car for a while. My daughter and I have been in several times in the last few months as my daughter just bought a car in March. Our salesman, John, was great. When we started pricing cars for me to purchase, John again was patient and he worked with us giving us pricing as we needed it and allowing us time to think about our decision. Yesterday we went in again to talk to him only to find that he was out on vacation. We talked to the best ever finance ... Read More Google - Jul 4, 2026
I bought a car from J.J. Patterson on Monday, June 29. Mr. Patterson walked me through the entire process of purchasing my Equinox covering every aspect from start to finish. He was very generous in offering to deliver the car to my residence when I informed him that my boyfriend was no longer driving due to his eye condition. I give him a 10 out of 10 for his excellent service and my great experience working with him. Thanks so much J.J.
We had an all-around great experience at Ginn. Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was receiving strong support from his sales team so we felt secure having him as our salesman! Love our new used SUV!
No pressure sales associates that are super friendly. They go beyond other dealers that i visited to help make a decision on my purchase.
Went by to check out a pre-owned Silverado I saw online, I was greeted by Reece, great guy. He helped me get a good deal on a new 2026 Silverado. Huge shout out to Andrea as well, she ironed out the financial details clearly which made the process faster than expected. Overall great customer service. Definitely recommend 💯
The team members at this Dealership help keep me and my truck rolling smooth while on the road! By keeping my truck serviced and updated with genuine parts if needed.
This place is a really good family friendly dealership. Deon Gibbs is a great salesman!
Great people . Have worked with them for many years and will in the future. I recomend for anyone looking for a new car.
Ashley was great as usual with getting me squared away. Always a pleasure working with her. Thanks to the mechanic as well
Service was great. Michelle was amazing in the body shop. The only thing I can say that I was not happy with… when I got back in my car there had been several different people that had connected to my WiFi. It took me forever to get them deleted. Also they reset my best and average mileage that we had been keeping for 2 years now. Overall great service.
JJ, Michael, Andrea and the entire GINN staff were so helpful and patient which made the experience pleasant and not pressured
Want to thank Michael Mann, Andrea Watson and Carolyn Molina for the best service ever. Absolutely 💯 percent. Couldn't ask for a better group of people ❤️ thank you for my new purchase of my vehicle.
Place is always clean, staff is very courteous and knowledgeable. Their caring attitude keeps me coming back.
Good job service department does an excellent job keep up the good work i will be back!!
My Caring experience was very pleasant. The whole team was very helpful and kind. I would recommend anyone to go there on their car purchasing journey.
Carolyn and Andrea were very helpful and easy to work with 🙂
Carolyn from sales was great found me the exact truck I was looking for. Andrea from finance got our payment right where we needed it to be. This is our 3rd vehicle from Ginn Chevy.
Staff is very good took care of my Truck in a timely manner very courteous
Me and my husband went friday to look for me a truck. Autumn was our sales lady and she was great. Answered any and all questions that we had and super sweet. If you go there to buy a vehicle ask for autumn. Our finance lady was Andrea and she was great as well. Very sweet and she answered any and all questions we had as well. The entire process was great and every at Ginn was super nice. Highly recommend Ginn cheverolet. The old building not the new building.
Brought my truck in to get fixed and left with even more problems. This is not the first time either
Ashley in Service Dept is the most courteous lady, always so helpful and kind. Michelle in Collision is also the best, always on top of your situation. We would not ever consider another dealership for our auto needs. Love them all!!
This was my tenth car purchased over thirty years. Deon is great to work with.
The Service Dept and Body Shop did a great job on repairs to my Tahoe. I have brought my Tahoe to this dealership because their turn around time is so much better than other dealerships for warranty work.
Excellent to work with! Made buying a vehicle an easier process than other dealerships that I have experienced! Definitely would recommend!
Purchased a 2019 Ford Ranger. Did an all over engine inspection prior to purchase. Drove home oil leaking in various places. Contacted dealer. Basically said you bought it you own it. I thought I was purchasing from a reputable dealer. I do not recommend Ginn Chevrolet. I’m stuck with a vehicle dripping oil. Absolutely terrible dealership.
Service was excellent and I was up to date by Ashley Martin thank you very much.
Always polite and courteous, work done right first time and prompt, been customer for over 20 years
It's awesome someone else had came in trying to buy My car that I was on the way to pay for and pick up and I prayed they wasn't able to get it'. The salesman told the guy that he could not hold it' until Saturday because he had another customer that could buy it now. So I got to drive it home the next day after it got cleaned up. I will be returning. For maintaince.
Service is good and I like the people Always had very good experience with Ginn
I would like to extend my appreciation to JJ, Ceaser, and Ms. Deborah for their superb customer service. I wasn’t expecting to purchase a vehicle so quickly, but JJ went over and beyond to find something he thought would catch my eye and he did a great job asking the right questions and not being pushy. This type of service is definitely appreciated and anyone looking for excellent and superb customer service ask for JJ.
Great service and even assisted with delivering vehicle to me. Also quick service compared to other dealers
Mixed results with service but this visit was outstanding. Service writer was very good and knowledgeable..
