Customer Testimonials

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Google Aug 14, 2026

We had a great experience from start to finish with the collision center/body shop. A bad day for a deer but a good day for us when our insurance company listed Ginn as a preferred provider. Our truck looks brand new. Michelle, Sean and Vickie (along with the rest of the team) were very helpful, dealt with the insurance company and kept us well informed throughout the process.

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Google Aug 11, 2026

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Google Aug 11, 2026

Thank you.!!! For great service... Its been 4 years of great service to my Chevy Trax.!!!

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DealerRater Aug 9, 2026

Very professional and courteous. Sales and service here is the only place I will go. I recommend them to all my friends and family.

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Google Aug 5, 2026

I was there twice in two weeks at the service center. The service crew is wonderful. No one goes to a service center happy because your vehicle is broken, but Ashley and the other people we interacted with were kind and professional. I got timely communication on my truck so I knew in real time what was wrong, what needed to be done, and how much it would cost. No surprises! Very good experience at the service center

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DealerRater Aug 5, 2026

Great service & the hold staff the best they all welcome everyone coming end for service.

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DealerRater Jul 31, 2026

I had a good team working on my suv thank you for a great service

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Google Jul 30, 2026

My experience at the Ginn Chevrolet dealership was amazing. Mr. Henderson my sales rep. Was very professional. He knows his vehicles and he made me very comfortable as a woman going into Ginn chevrolet dealership. I was very intimidated, but my sales representative Mr. Henderson & Mrs Andrea the finance director. Made my experience very relax, I felt I was part of the family. I will definitely recommend Ginn chevrole to all my friends and family. I came out with a track, 2026, car and to this day. I am very happy and satisfied.

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Google Jul 23, 2026

We had a great car-buying experience from start to finish. The entire process was smooth, efficient, and stress-free. Our salesman, Reece, was incredibly friendly, knowledgeable, and took the time to answer all of our questions without making us feel pressured. Everyone we interacted with was kind, welcoming, and professional. We truly appreciated the excellent customer service and would highly recommend Ginn! Ask for Reece!!

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DealerRater Jul 23, 2026

A loyal customer for years, retired and trusted Ginn with servicing my vehicles. The service manager had been being friendly/understanding. The check engine light came on and being my only means of transportation, I was at the service department when it opened. It had already been serviced early this year replacing the gasket. I paid for a water pump that I don't know if I really needed, quoted that would owe $5124.16 to replace it and that might not be the problem. I had to ask her to check my extended warranty I had paid for. After checking it ... Read More

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DealerRater Jul 23, 2026

Fantastic team. I have purchased multiple vehicles from Ginn and they never disappoint. They operate with honesty and integrity. I will continue going there.

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Google Jul 18, 2026

In an out fast

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DealerRater Jul 14, 2026

Awesome service--- Did great work and no issues. Thanks Ashley and Yolanda. Ginn Motors has always gone above and beyond... I've purchased 3 cars from here and have all my work done here

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DealerRater Jul 14, 2026

Thank you for doing great work in a timely manner. I will use them again.

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DealerRater Jul 10, 2026

JJ, Michael and Andrea were awesome . They made the process less stressful and were very patient

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DealerRater Jul 10, 2026

Always open and honest. Will do everything to make it right if it isn’t already perfect

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DealerRater Jul 4, 2026

Yolanda gets ⭐️⭐️⭐️⭐️⭐️. She went beyond to help me in my situation. She arranged times to fit my schedule. She was always available to answer my questions. She made me feel that I was in good hands.

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Google Jul 4, 2026

I have been in the market for a new car for a while. My daughter and I have been in several times in the last few months as my daughter just bought a car in March. Our salesman, John, was great. When we started pricing cars for me to purchase, John again was patient and he worked with us giving us pricing as we needed it and allowing us time to think about our decision. Yesterday we went in again to talk to him only to find that he was out on vacation. We talked to the best ever finance ... Read More

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Google Jul 3, 2026

I bought a car from J.J. Patterson on Monday, June 29. Mr. Patterson walked me through the entire process of purchasing my Equinox covering every aspect from start to finish. He was very generous in offering to deliver the car to my residence when I informed him that my boyfriend was no longer driving due to his eye condition. I give him a 10 out of 10 for his excellent service and my great experience working with him. Thanks so much J.J.

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DealerRater Jul 3, 2026

We had an all-around great experience at Ginn. Reese did an excellent job answering all of our questions. If he didn’t know he found the answers! We were his first sale! Could tell that he was receiving strong support from his sales team so we felt secure having him as our salesman! Love our new used SUV!

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DealerRater Jul 3, 2026

No pressure sales associates that are super friendly. They go beyond other dealers that i visited to help make a decision on my purchase.

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Google Jul 2, 2026

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Google Jul 1, 2026

Went by to check out a pre-owned Silverado I saw online, I was greeted by Reece, great guy. He helped me get a good deal on a new 2026 Silverado. Huge shout out to Andrea as well, she ironed out the financial details clearly which made the process faster than expected. Overall great customer service. Definitely recommend 💯

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Google Jun 29, 2026

The team members at this Dealership help keep me and my truck rolling smooth while on the road! By keeping my truck serviced and updated with genuine parts if needed.

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Google Jun 29, 2026

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DealerRater Jun 28, 2026

This place is a really good family friendly dealership. Deon Gibbs is a great salesman!

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DealerRater Jun 22, 2026

Great people . Have worked with them for many years and will in the future. I recomend for anyone looking for a new car.

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Google Jun 21, 2026

Ashley was great as usual with getting me squared away. Always a pleasure working with her. Thanks to the mechanic as well

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DealerRater Jun 20, 2026

Service was great. Michelle was amazing in the body shop. The only thing I can say that I was not happy with… when I got back in my car there had been several different people that had connected to my WiFi. It took me forever to get them deleted. Also they reset my best and average mileage that we had been keeping for 2 years now. Overall great service.

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Google Jun 15, 2026

JJ, Michael, Andrea and the entire GINN staff were so helpful and patient which made the experience pleasant and not pressured

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Google Jun 14, 2026

Want to thank Michael Mann, Andrea Watson and Carolyn Molina for the best service ever. Absolutely 💯 percent. Couldn't ask for a better group of people ❤️ thank you for my new purchase of my vehicle.

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DealerRater Jun 10, 2026

Place is always clean, staff is very courteous and knowledgeable. Their caring attitude keeps me coming back.

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DealerRater Jun 9, 2026

Good job service department does an excellent job keep up the good work i will be back!!

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Google Jun 9, 2026

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DealerRater Jun 9, 2026

My Caring experience was very pleasant. The whole team was very helpful and kind. I would recommend anyone to go there on their car purchasing journey.

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Google Jun 2, 2026

Carolyn and Andrea were very helpful and easy to work with 🙂

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DealerRater Jun 2, 2026

Carolyn from sales was great found me the exact truck I was looking for. Andrea from finance got our payment right where we needed it to be. This is our 3rd vehicle from Ginn Chevy.

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DealerRater Jun 2, 2026

Staff is very good took care of my Truck in a timely manner very courteous

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Google May 31, 2026

Me and my husband went friday to look for me a truck. Autumn was our sales lady and she was great. Answered any and all questions that we had and super sweet. If you go there to buy a vehicle ask for autumn. Our finance lady was Andrea and she was great as well. Very sweet and she answered any and all questions we had as well. The entire process was great and every at Ginn was super nice. Highly recommend Ginn cheverolet. The old building not the new building.

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DealerRater May 26, 2026

Brought my truck in to get fixed and left with even more problems. This is not the first time either

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DealerRater May 25, 2026

Ashley in Service Dept is the most courteous lady, always so helpful and kind. Michelle in Collision is also the best, always on top of your situation. We would not ever consider another dealership for our auto needs. Love them all!!

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DealerRater May 23, 2026

This was my tenth car purchased over thirty years. Deon is great to work with.

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DealerRater May 22, 2026

The Service Dept and Body Shop did a great job on repairs to my Tahoe. I have brought my Tahoe to this dealership because their turn around time is so much better than other dealerships for warranty work.

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DealerRater May 21, 2026

Excellent to work with! Made buying a vehicle an easier process than other dealerships that I have experienced! Definitely would recommend!

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DealerRater May 21, 2026

Purchased a 2019 Ford Ranger. Did an all over engine inspection prior to purchase. Drove home oil leaking in various places. Contacted dealer. Basically said you bought it you own it. I thought I was purchasing from a reputable dealer. I do not recommend Ginn Chevrolet. I’m stuck with a vehicle dripping oil. Absolutely terrible dealership.

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DealerRater May 16, 2026

Service was excellent and I was up to date by Ashley Martin thank you very much.

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Google May 15, 2026

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DealerRater May 14, 2026

Always polite and courteous, work done right first time and prompt, been customer for over 20 years

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DealerRater May 13, 2026

It's awesome someone else had came in trying to buy My car that I was on the way to pay for and pick up and I prayed they wasn't able to get it'. The salesman told the guy that he could not hold it' until Saturday because he had another customer that could buy it now. So I got to drive it home the next day after it got cleaned up. I will be returning. For maintaince.

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DealerRater May 9, 2026

Service is good and I like the people Always had very good experience with Ginn

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Google May 8, 2026

I would like to extend my appreciation to JJ, Ceaser, and Ms. Deborah for their superb customer service. I wasn’t expecting to purchase a vehicle so quickly, but JJ went over and beyond to find something he thought would catch my eye and he did a great job asking the right questions and not being pushy. This type of service is definitely appreciated and anyone looking for excellent and superb customer service ask for JJ.

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DealerRater May 8, 2026

Great service and even assisted with delivering vehicle to me. Also quick service compared to other dealers

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DealerRater May 4, 2026

Mixed results with service but this visit was outstanding. Service writer was very good and knowledgeable..

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DealerRater May 4, 2026

I had an awesome experience from start to finish. The staff was very friendly and extremely helpful. This was the second my wife and I had purchased in less than three months; the first experience was so good we had to try it a second time and they didn`t disappoint.

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DealerRater May 3, 2026

Awesome service! Ashley took care of my appointment, Dale had my tires and the technician mounted and balanced them perfectly. Thanks for great service.

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Google May 1, 2026

We had the best experience here jj was great ,Andrea Watson was in finance, she the best at her job ,very friendly. So if you need a car or truck ask for them.

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Google May 1, 2026

The best car buying experience ever! Autumn is so patient and kind. Michael, the sales manager is awesome! Andrea, the finance director is very knowledgeable and wants the best for all the customers. They are legit, honest, and reputable. Thank you all for your patience, hard-work, and dedication!

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Google Apr 29, 2026

I was referred to Deon Gibbs & went to Ginn Chevrolet today! All the staff was very welcoming, friendly, & polite! Deon was absolutely amazing & made us feel very comfortable! He worked very hard to get us a great deal! I feel as I’ve known Deon all my life. He took very good care of us. We worked with Andrea Watson in the finance department & she was phenomenal! She was very welcoming & polite with a great sense of humor! We had some great conversation & she made our time with her fun & entertaining! Thank you ... Read More

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Google Apr 27, 2026

Great customer to Deon and Andrea! Deon went over and beyond to help me find my second car that I have purchased through him. He stopped at nothing to make sure I could get what I wanted and was very honest through out the whole process. Andrea calming voice and compassion helped me in the most stressful part of the journey, talking money lol. She explained things in so much detail that she leaves no question unanswered. Y’all have a customer for life!! Thanks so much.

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Google Apr 26, 2026

Great customer service! JJ, our salesman, and Andreas Watson Finance both went above and beyond to help us get exactly what we wanted.they took the time to clearly explain everything about our new vehicle and made the whole experience smooth and stress-free. They was also amazing with our grandson, who absolutely loves our new truck. Highly recommend!

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Google Apr 26, 2026

Great customer service! JJ, our salesman, and Andreas Watson Finance both went above and beyond to help us get exactly what we wanted. He took the time to clearly explain everything about our new vehicle and made the whole experience smooth and stress-free. He was also amazing with our grandson, who absolutely loves our new truck. Highly recommend!

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Google Apr 21, 2026

Sales staff Carolyn M. was nice and patient and answered all my questions Andrea Watson was very detailed in explaining everything I needed to know Overall everyone i dealt with was very professional and made sure I was satisfied. Highly recommend dealing with Ginn Chevrolet

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Google Apr 20, 2026

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DealerRater Apr 18, 2026

know them well , will be back, hope rotation and oil change go well in future

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Google Apr 15, 2026

Had an outstanding experience at the dealership thanks to Deon Gibbs and Andrea. Deon was incredibly down to earth, knowledgeable, and made the whole truck-buying process smooth and stress-free. You can tell he really knows his stuff with a lifetime of experience and genuinely cares about his customers. Andrea was just as amazing— they both stayed late to make sure everything was taken care of and brought a great attitude along with impressive knowledge the entire time. My wife and I couldn’t be happier with how everything went. If you’re looking for a great car-buying experience, I highly ... Read More

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Google Apr 15, 2026

My experience was great, unbelievably fast and spot on. As a mechanic myself I was impressed with the speed and accuracy of the oil change and tire rotation in under ten minutes. Can't wait till the next one!

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DealerRater Apr 14, 2026

Wonderful folks to deal with. The entire process for me was expedited in less than an hour. Ginn was great

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Google Apr 14, 2026

Curtis (salesman) was wonderful; Michael (pre-finance) was also wonderful; and Andrea (finance) was not only perfectly charming and qualified, but she was super, super kind and sweet.

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Google Apr 11, 2026

I had an incredible experience buying my car at Ginn Chevrolet! I got to go through the buying process with John, who was so patient and kind and made me feel great about buying my new Blazer. I have several friends who will be needing cars soon and I’m sending them all to John so they can have as great an experience as I did.

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DealerRater Apr 11, 2026

I had an incredible experience buying my car at Ginn Chevrolet! I got to go through the buying process with John, who was so patient and kind and made me feel great about buying my new Blazer. I have several friends who will be needing cars soon and I’m sending them all to John so they can have as great an experience as I did.

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DealerRater Apr 10, 2026

Have always trusted Ginn Motors have bought all of my cars and SUV there ! Great place and I trust them completely to take care of any issues I might have !

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DealerRater Apr 9, 2026

Dieon Gibbs was excellent! Great customer service .I enjoyed the pleasant atmosphere and conversation. Thanks

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Google Apr 7, 2026

Nice rides

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DealerRater Apr 4, 2026

Great customer service. Carolyn Molina is the best. She was real attentive and followed up on all the my auto questions and needs. My overall experience was wonderful with all interactions from start to finish.

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DealerRater Apr 2, 2026

Excellent service. Yolanda is always very good. Did not take very long to complete the work. Thank you

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DealerRater Apr 1, 2026

Excellent experience and outstanding service. Great staff & service provided at Ginn Chevrolet. Very customer friendly!

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DealerRater Mar 31, 2026

Carolyn Molina is the reason for my rating. She followed through on all my requests from the first phone call to the day of purchase. She walked me through all of the areas that needed my attention after the purchase and “dumbed”😀 it down to make it easy to understand. She showed me around the dealership, which is clean and inviting. I will certainly recommend Ginn to others and look forward to having the same level of service during my maintenance visits. Thanks GINN Family!

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Google Mar 30, 2026

I met with a dealer by the name of Miguel Torres and he was such a great help to me and my wife. He was upfront and extremely courteous. If you want a great car buying experience ask for him!

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Google Mar 29, 2026

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Google Mar 28, 2026

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Google Mar 27, 2026

I recently experienced a complete engine failure with my 2022 6.2-liter GMC Sierra while driving on the interstate. The situation was incredibly stressful, but Ashley Martin at Ginn Chevrolet made all the difference. From the moment my truck arrived, Ashley handled everything with exceptional professionalism, immediately putting me at ease during a difficult time. The engine failure was covered by a recall, and GM took care of replacing both the engine and radiator at no cost to me. Ashley ensured I was provided with a loaner vehicle so I wouldn’t be left stranded while my truck was being repaired. Throughout ... Read More

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Google Mar 26, 2026

This place is great! Dealer got me looking at a special price. I came in and met with Carolyn Molina. Micheal Mann worked with me until I was at the location and on the actual deal. The vehicle is very clean. I would definitely come back to this dealer. They were very professional and a friendly team of individuals.

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DealerRater Mar 26, 2026

The people at the service center was very cordial and informative about what I was there for Excellent Service and experience

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DealerRater Mar 25, 2026

Ginn motor has always treated my family with superior customer service. We trust them to give us A-1 support and care. Deon is simply the best! He ensures that things go smoothly in every aspect of the process. Thanks!

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Google Mar 25, 2026

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DealerRater Mar 21, 2026

Fantastic Company , and was outstanding customer experience . Would always support our local dealers and made my buying experience so easy ,

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DealerRater Mar 21, 2026

A very customer friendly dealership that I have known many years and have had dealings w

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DealerRater Mar 15, 2026

Ginn Chevrolet took very good care of my wife and I when we purchased a used vehicle from them. Saw the vehicle on line and .called JJ (salesman)and he took good care of us. Everyone at Ginn were very polite. Would do business again. Thanks

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DealerRater Mar 13, 2026

Ginn, as always, goes above and beyond to make you happy. Deon Gibbs is the type of person that will make you return again and again!

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DealerRater Mar 13, 2026

I always get my service done at Ginn. Ashley and Yolanda in the service department are wonderful, my service is completed in a timely manner and I have confidence in the technicians working on my car. I highly recommend Ginn!

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Google Mar 11, 2026

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DealerRater Mar 10, 2026

Updated my 2023 Tahoe and 2024 GMC Truck electronics. Excellent customer support. They also service all my vehicles.

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DealerRater Mar 6, 2026

Very good people, ROB PRUETT General Sales Manager, John Balfour the Sales man.They do a good job.

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Google Mar 4, 2026

Thank you to salesman,J.J I Love my new truck My name is Thomas,I came in looking for a Silverado 1500,told him what I was looking for,HE found it ,Great Service from start to finish. A-1 customer service. Also the finance person was AWESOME!!! Very patient and polite,thank you A.Watson Great Teamwork Thomas & Mosel Burke

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Google Feb 26, 2026

My experience, as usual was very smooth without any issues. Deon is one of the best in the business! It’s always a pleasure doing business with him.

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DealerRater Feb 20, 2026

Yolanda took good care of me, great customer service. They aways do a good job for me!

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DealerRater Feb 17, 2026

Very compassionate and great customer service, and took care of every problem that I had took care of my vehicle ty 😊

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DealerRater Feb 16, 2026

Just had the tires on my 2025 EV Equinox rotated at Ginn where I purchased my car last year! Love the folks in the service center! So good at explaining what’s wrong with my car and what they propose as a solution with estimated costs!! Highly recommend!!

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Google Feb 13, 2026

Everything was ready when we arrived, after having shopped online and communicated with sales. All we had to do was the dreaded paperwork and drive away with our new car. Seamless

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DealerRater Feb 12, 2026

Great service. Friendly and courteous staff. You feel like family. Couldn't have ask for better service.

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